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This add-on has been deprecated, please check "Relate Unique Audit Messages to Global table" add-on instead.

This add-on includes:

  • Script includes:
    • DCMAddOnAuditMessageViewer - functions needed to show audit messages on the audited records
  • Business rules
    • Show DCM Messages - Script for querying and showing messages on CI forms
  • System properties (included in DCM Application Properties - category)
    • dcm.record.message.days - define how old audit messages are included

Installation and Setup

Download following update set and commit it to a Service instance which has DCM already installed:

DCM Add-on - Audit Message Viewer on CI forms.xml

How this works

  • When a particular CI form is opened, this Addon will check if the CI has recent Audit messages and show critical deviation messages on top of the form

Possible modifications

This Add-on is about showing an example on how to show Audit messages directly on the form for quick actions.

  • System properties can be changed to include more or less audit results in the messages
  • Current script only includes critical messages, but modifying the script include allows one to include other deviation types also.
  • This example is related to CI forms, but applying the same business rule to other tables can expand the usage to any data in ServiceNow.