...
Excerpt |
---|
DCM R4 will introduce a new concept of "unique audit message" which represents a unique version of possibly multiple audit messages related to the same data. And this unique message together with "blueprint elements" that were introduced in R3.3 will lay a foundation for "remediation workspace" which is the other main addition to DCM in release 4.0. Remediation workspace will include automation of remediation task creation and related forms and views to manage tasks and other remediation activities around deviations found by the audit. Expected Release date: 69.9.2019 (certification in progress) |
New Features
Area | Feature | Description |
---|---|---|
Audit | Unique Audit Messages | Represents a unique version of possibly multiple audit messages related to the same data. These Unique Audit Messages (UAM) also have a weight based on how many times the same piece of information has been discovered. And they also have a status that can be used to mark open deviations as Fixed or Approved depending on the case and corrective actions. Please note that from now on, Unique audit messages are used to create audit results views instead of the individual audit messages. This means that some of the new views do not work properly with old audit instances / results. |
Workspace | DCM Tasks or remediation tasks | DCM can be set up to automatically create tasks based on certain audit messages. For example, creating task to an Application Manager when ever a critical deviation is found from an application he or she is responsible for. This is a very powerful tool in implementing the data management activities into different parts of the organization. |
Blueprint Designer | Related info | Blueprint Designer now includes a new tab to show related information regarding the blueprint. In DCM R4.0, the related info includes:
|
Audit | Duplicate checking | Blueprints now include identifier definitions for duplicate checking per class. With this addition, DCM Audit can identify duplicates from any table in your ServiceNow instance. |
Main page | Reorganized landing page | Module icons have been reorganized on the main page to provide access to new features such as DCM Workspace. |
Reports and Dashboards | New dashboards | Old DCM Dashboard has been replaced with a new responsive dashboard including all new reports also. And another new dashboard created for DCM Workspace including DCM Task related reports. |
Audit | Auto-deletion of the previous audit results | One key element in creating the unique audit messages was to remove duplicate audit messages and provide a "real time" view to current audit messages. With the addition of UAMs were are now also deleting the old audit messages when the same audit instance is run again. The auto-deletion applies to scheduled audits running the same audit over and over again and to reran on-demand audits which also include the same blueprint version and filter for audited root records. |
...